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Leading a firm to success in to day’s marketplace is difficult. An uncertain
economy and unpredictable market changes make many employees uncertain
of what to do. When leaders fail them, they either jump ship or stay
on board, floundering and performing at reduced levels.
Why do leaders fail? From my observation of leaders in corporations,
educational institutions, and government organizations, following any
seven practices can set up even the best leaders for a fall.
These are:
1. Failure to trust.
Leaders develop a following by developing trust. When trust doesn’t
exist, employees look for someone else to follow, inside or outside
the organization. Trust is based on integrity, being honest, keeping
promises, being fair. Leaders are judged by what they do every day.
2.
Failure to shape and share a vision.
You need to share the organizational vision and goals so employees understand
the big picture. Team members want to know where their organization
is going and how that direction affects their personal objectives. When
events and circumstances change, communicate that to them, as well.
The more you reveal to employees, the more leadership they’ll perceive.
Help them to vividly see the future.
3. Failure to clearly define expectations.
Employees need clear focus, especially during uncertain times. When
the economy turn sour or cutbacks occur, they fear any change that could
affect their future. To keep those fears at bay, continually communicate
with your employees and state your expectations of them. Tell them what
you want, what they did right, what you expect from them, and how you
measure their progress.
4.
Failure to model desired behaviors.
Demonstrate the behaviors that you want from others. When you take a
leadership role, you actually lose some rights: the right to let your
performance decline or to blame someone or something else. You don’t
get breaks. You have to work 24/7 to show others how you wish them to
be.
5.
Failure to partner enough.
When we reach out to ot-hers to achieve mutually de-sired results, we
are partner-ing. Leaders must lead the way by partnering with other
organizational leaders, employees, vendors, etc. Each person brings
a unique set of skills and experiences to the partnering process. Leaders
must think and talk in terms of “we”, involving others in decisions
affect them and the business whenever possible.
6.
Failure to retain top talent.
Leaders need to behave in a way that makes the “keepers” want to stay.
Top talent wants to be recognized and praised for their contributions.
High achievers want some room, some authority to do what they know has
to be done. They also want to advance themselves while working with
you to advance the company. Hold them back and they’ll go elsewhere.
7.
Failure to celebrate success.
Everyone feels day-to-day pressures. Leaders must find multiple opportunities
to acknowledge individual and team accomplishments. Impromptu parties,
award dinners, and staff meetings are ways to stop, to say “thanks”
and to encourage further success.
Today’s
employees hold their leaders to high standards. They want to know what
to expect, where the company is going and how they fit into the big
picture. The best leaders understand that and create an environment
that fosters communication, teamwork and opportunities for individual
and team growth.
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